We Deliver World Wide!

What are my delivery options?

We deliver worldwide using Australia Post, domestic and international services.

 

How much is delivery?

Airmail with Australia Post,
Postage and Handling costs as follows:

 

Australia wide: 1xCD = $4.95

5-10CD's = $9.95

20xCD's = $9.95

 

New Zealand: 1xCD = $4.95

5-10CD's = $24.95

20xCD's = $44.95

 

Asia: 1xCD = $6.95

5-10CD's = $29.95

20xCD's = $53.95

 

USA: 1xCD = $9.95

5-10CD's = $29.95

20xCD's = $59.95

 

Europe: 1xCD = $9.95

5-10CD's = $44.95

20xCD's = $79.95

 

UK: 1xCD = $9.95

5-10CD's = $44.95

20xCD's = $79.95

 

When will my order arrive?

Once your order has been dispatched you will receive an email confirming dispatch. 

We offer the following estimated despatch

times for delivery in business days (Mon-Fri)

Please note: Delays may occur when orders are received outside of the school term, term breaks or during flood season:

 

Australia & New Zealand: 2-5 business days
United Kingdom: 7-10 business days
Ireland: 7-10 business days
Europe: 10-15 business days
US & Canada: 10-15 business days
Singapore & Hong Kong: 7-10 business days
South America: 10-15 business days
All other countries: 7-10 business days

 

If you would like to have items sent to separate addresses please complete a separate order for each address.

 

Can I pick-up my order?

Orders can be collected in person if you live locally in the Northern Rivers NSW area by selecting the "pick up" option during the order process. Please telephone 24hrs before your arrival to confirm your collection time and details.

 

The collection point is 41 Richmond Hill Road, Richmond Hill via Lismore NSW 2480. Collection times are allocated during the school term as follows: Monday to Friday 9.30am - 2.30pm

 

Which payment options are available to me?
We accept orders paid for in advance by cheque and postal/money order when made using our printed order form. Direct deposit details can be given upon email request.

 

We're sorry we currently cannot take payment with PayPal.

 

GST is included.

 

Can you offer a specific day for my delivery?

The majority of deliveries are handled by domestic postal services, and we cannot offer a definitive time or date for when deliveries will be made.

 

Can you provide tracking numbers for packages?
This service can be provided upon request and an additional cost will be iccurred. Arrangements can be made by email.

 

Orders

Can I cancel and return my order?

Orders maybe cancelled if they have not been despatched. Once despatched CDs are non-refundable.

 

Can I place my order across the telephone?
We can only process orders placed through the website. This policy ensures that we can accept your orders quickly and that your details are kept secure throughout the ordering process.

 

Can I order offline?

Yes, use our printable order form>> Fill in the form, post with your cheque or postal money order to us at 41 Richmond Hill Road, Richmond Hill via Lismore NSW 2480.
You will receive a despatched notice via email.

 

How can I contact you?

The most convenient way to contact us is by filling in the online contact form. The form is designed to help you specify the problem or the query. Alternatively we are always happy to hear from you by telephone and help with any queries or problems. We endeavour to answer all queries within school hours.

 

Call us on ​02 66 244 127 

We are also very happy to receive your feedback and suggestions. Please send your emails using our contact form

 

Website security

We have taken all possible steps to secure your details.

 

If you need any additional information about our Security and Privacy policies, please contact us by email from our contact form and we will be happy to advise you.

 

Our Terms & Conditions

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